For assistance, call 1-800-753-0797.
To obtain service, you must have: (a) the Product; (b) the original proof of purchase (receipt) which includes the date, place, and seller of the Product; (c) a written description of the problem; and, most importantly; (d) your name, complete shipping address, and telephone number.
You will receive instructions on how to recycle Lithium-ion batteries at your expense and risk to a Call2Recyle® drop off location.
We license with Call2Recyle for safe disposal of used battery packs. Do not throw them into regular trash. Call2Recycle can be reached at 1-800-822-8837 or www.call2recycle.org for locations of Lithium-ion battery recycling centers and battery drop-off locations in your area.