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How to Obtain Warranty Service or Other Information for Batteries

For assistance, call 1-800-753-0797.

To obtain service, you must have: (a) the Product; (b) the original proof of purchase (receipt) which includes the date, place, and seller of the Product; (c) a written description of the problem; and, most importantly; (d) your name, complete shipping address, and telephone number.

You will receive instructions on how to recycle Lithium-ion batteries at your expense and risk to a Call2Recyle® drop off location.

We license with Call2Recyle for safe disposal of used battery packs. Do not throw them into regular trash. Call2Recycle can be reached at 1-800-822-8837 or www.call2recycle.org for locations of Lithium-ion battery recycling centers and battery drop-off locations in your area.